Once completed 30 d. trial thru MS store, help dept. had to complete the full game install by creating an new XBOX acct with new gametag. Being new to the game I realized I was missing bundled items after seeing a video. Xbox help desk after 6 hrs uninstall/reinstall lost my 114 hrs of gameplay after reassuring me I wouldn't lose anything. Bottom line, I finally ended up accessing achievement screens, bundle items still missing, my game has never been listed on the Xbox app page for reasons unknown. It appears in the store and MS acct only. I can only request a refund at this point, all too unpredictable. Why 3 Xbox apps?
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
If it is, please be sure to include steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki