hi
Ive paid for this gme which has stopped working on my sons cellphone
Ive tried it all...uninsalled...installed again over and over..updated etc..
Upon entering the game it gives him a black screen and kicks him out
He cant pla and its really frustrating..been for months now
Ive typed you guys before but havent received ANY replies as yet..Im really up in arms...he misses this badly and cant join his friends in playing..
Please help asap!
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
Is this still an issue in the latest version?
If it is, please be sure to include steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki