Game doesn't work after mojan logo pops up screen goes white and doesn't load i've tried plenty of things but none of them seem to work.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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a way to fix this temporarily is task manager the reason why this happens is because the game opens multiple launcher in the background so hold down Ctrl+Shift and ESC by doing this you open task manager from there you click on more details go on the processes tab / heading and look for "java(TM) Platform SE Binary" that is the application you don't won't to close, what you do want to close is minecraft launcher usually there should be one or two named that so you want to right click / secondary click then hit "END TASK". (Down below is what task manager looks like click the drop down)