[MCPE-60006] Can't purchase coins from marketplace

It has been a few days now that I can't purchase coins from the Marketplace as it says I have to check my Internet connection. I am connected to an Ethernet cable but the Marketplace still won't let me purchase anything. How?

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Comments 3

Sanne de Greef 2019-12-22T15:08:20Z

Did you make this bug report from the same PC you installed minecraft on? Because if you did, then it can't be your internet.

Davide Prosdocimi 2019-12-23T11:42:59Z

@Sanne de Greef yes, it's the same PC and I'm always connected to the same Ethernet cable.

[Mojang] Mega_Spud (Jay) 2019-12-23T14:47:47Z

Thank you for your report!

However, as this may be an issue with your account or billing, you will need to contact Mojang Customer Support directly, as we cannot assist with account related issues here at the bug tracker. Thank you for your patience and understanding.

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