Crashing When Accessing Marketplace

Having the same issue here.  One one ipad it crashes, and on another ipad the market place loads but can't conenct to anything

Same on both iPads that I have for my kids. Unable to access the marketplace on Pocket Edition 1.14.1

Thanks

My kids are having the same issue.  They got minecoins for Christmas, but can’t even get into Marketplace because it crashes every time.   

Please fix this issue.

Also experiencing this issue but ONLY on iPad iOS 13.3.  On iPhone and iPod iOS 12.x.x, works fine.

Same as above v 1.14.1  iPad Air 2 iOS 13.3

The same thing is happening to me. This really sucks, I was hoping to clim the free Christmas map and now I can’t.

i bypassed the bug through the get this item button on the website and found that the bug only affects the main page of the marketplace. if you access the main page the game crashes but if you bypass it with the buttons other then the first 2 you can both view your purchases and search for other items, the only thing you cant do is access the very page you need to access to get on the marketplace the normal way with the button. btw if you want to go to the marketplace on your ios to collect the holiday freebies before the bug is fixed go to marketplace.minecraft.net on the device you have minecraft on and find the freebies then press get this item on each of them, btw the website actually has more items which you can access.

Same issue here, but I came to say what Daniel K said - you can bypass the bug (so far, so good) by going to create a new world and then the templates page appears.  You can then get into Marketplace this way.  Regardless, I hope they fix the bug soon.

I tried accessing the marketplace through the website and it said I do not have the right version of minecraft(which I do?) on the app itself, when I go to make a new world all of a sudden the only option is to make new world, it won’t show any world templates available for purchase, nor will it show the one’s I have already bought.

actually i meant the marketplace website in the web browser. https://marketplace.minecraft.net/

The marketplace through the website in the browser still won’t work for me, for some reason. Is this happening to anyone else?

you need to find the thing you want to buy then press get this iem then it will link to the mcpe app at the item in the marketplace. you have to use the browser on the ipad. it worked in chrome.

Oh, I was using safari. I’ll get chrome instead. Thank you!

actually i will test it in safari.

It almost worked through chrome, Minecraft opened and it said connecting to marketplace, but then the app crashed again. 

it worked in safari but not in firefox, maybe you just need to test a few browsers

I guess so. 

Using a web browser did not work for me, but going to Create new world and then choosing See More under Featured Marketplace Templates, as Patrick Hames suggested, did. Good thing too, cause my daughter really wanted the Simplycubed pack on special sale today. Going to the Main page will still cause a crash though, as others have pointed out.

I can get into the marketplace using this workaround, and can make a purchase, but it stays on the screen that says, “Purchase in progress. This shouldn’t take long”.  It doesn’t seem like its making a proper handshake with the marketplace.

My marketplace is also not working, that's why I came here! I immediately saw a lot of people reporting it and I knew I wasn't alone. Every single time I open Minecraft on my Nintendo Switch (Bedrock, not Switch edition) it won't let me use the marketplace or my own Minecraft character thingy. I don't remember what it's called. Anyway, it won't let me sign in and tells me to go to some website but it never works. It's been going on for so long and I want to use the marketplace because there's a free limited time Minecraft world! I'm just mad about how it hasn't been fixed yet.

We hope to have the issue with the Marketplace resolved now - thank you for your patience.

 
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Still happens here; iPad mini 4, iOS 13.3, Minecraft 1.14.1.

I am still unable to get in to the Market Place. It freezes on me, and still kicks me out.

Still crashes when trying to look at texture packs or anything associated with a texture pack. 

Agreed with @unknown, Minecraft still crashes when I try to look at the texture packs section of the Marketplace

Me and my wife play, me on Xbox one and her on iPad Pro, we love love love the new addition of the charter creation. Fantastic idea... but we have not been able to play together much because of all the crashes... Hope you guys put out a fix sooooon.🙂

I just checked my tablets and it seems to be working for the most part, but I do agree the texture packs section is still bugged out. Thank you for looking into this!

I also hit this issue. Odd that it happens on iPad but not iPod with the same account. To be specific, the app crashes when I go to "Skins Packs" or the "Worlds" section of the Marketplace. It does NOT happen if I go to the "Texture Packs" or "Mash-up Packs" section of the Marketplace.

Also seeing this at various parts of Marketplace – crashes out and we need to open again. Using an iPad 5th generation.

This is Not fixed! I still can’t access the marketplace and everything has been updated!

This bug is still present; please re-open.

This is happening to me on the 1.16.57 beta on an android device

Please see MCPE-68973 if this issue occurs for you on the 1.16.0.57 beta.

Still present