Purchased the “Minecraft Frozen II” Template from the Minecraft Store and downloaded. When I click “Create New” then “Frozen”, the “Initiating World Template” window pops up, loads for a few seconds, then closes and returns to the “Create...” screen.
Troubleshooting steps I’ve tried:
Going to Minecraft Store, confirmed Frozen II template states “owned”
Clicking “Create this World!” from the Minecraft Store produces same results as above
Rebooting PS4
Logging out of Microsoft Account and logging back in
Creating new game saves with other templates work fine
I was able to successfully create the Frozen World when testing it before showing my daughters before Christmas, but after I deleted that test world I haven’t been able to create a new one.
Linked issues
is duplicated by 1
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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However, this issue has been temporarily resolved as Awaiting Response
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