My nintendo account is signed into minecraft and when I sign in to my Microsoft account it asks “would you like to transfer your purchases from this device to your microsoft account” I accept and do the remote sign in but when I load minecraft again I have to either sign into my microsoft account again and repeat the process or, I have to log out of my Microsoft account because my purchases aren’t there and log back into it and repeat the process.
Why aren’t my Minecoins transferring? And why do I keep getting signed out?
(Microsoft tells us to contact Mojang!)
Comments 3
This seems to be happening because the account is saved as a temporary one. I had the same issue, and the only way I was able to get around it is to delete my save data. Though that will most probably get rid of all your Minecoins too.
Microsoft needs to cooperate better with Nintendo...
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.
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I am having this exact same issue but on my android version. Purchased some minecoins for my son for Xmas and even though I was signed into his account when I purchased via my phone the same message keeps popping up and no matter what I can't get them to transfer. Also all of my previous purchases are not showing on my packs only the newly purchased ones and if I log into my account on Pc the coins nor the purchases show! Very frustrating...