[MCPE-61563] Out of memory windows 10

Gotta love it. Game states to put in bug report and you only support hotfix and beta? Where is the production option?

I am in production, not beta, and I am getting out of memory. It kicks me out. All references I have found state that I need to increase Minecraft memory. Doing searches for bedrock brings me to Java solutions????? why? In Java, it mentions going to edit profile, which does not seem to be in windows 10. How and where do I increase memory or clear whatever is causing this?

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Comments 16

Glitches BitsnBytes 2020-02-17T12:22:08Z

This is a Month later and no fix? why did I pay you money for a game I cannot play?

IonicEcko 2020-02-17T12:33:01Z

Hi,

Can you please provide more information on your issue. Based only on your description I'm not able to reproduce this issue. As much detail as you can provide on when and how this issue occurs would be extremely helpful, including screenshots of any errors.

Ionic

Glitches BitsnBytes 2020-02-18T02:16:30Z

In searching for this problem here I found posts that said to uninstall Minecraft and then import the game back in. I did this and no game ran for very long. Even new games would not run. This makes me believe that not only is it the size of the one game that is a problem but the sum of the sizes of all the games.
This time I reinstalled minecraft but have not imported any game and she is running fine. I will import that larger file, 800 MB, and capture that error screen.
The db folder in minecraftworlds folder is 829 MB

Glitches BitsnBytes 2020-02-19T19:39:52Z

I am really not liking how this is not being taken seriously. I spent a lot of time developing this world and paid you for a product that would work. Is anyone looking at this? I have attached a screen capture of the error your game is giving. I have no problem playing other games that are more resource intensive.

Fere Free 2020-02-19T19:40:33Z

This game killing issue has been reported over, and over and over again - on all Bedrock platforms - and yet NOTHING has been done to fix it. Nothing.

It's a world killing bug that is just ignored. It's not on Mojang

6 more comments

Glitches BitsnBytes 2020-02-19T20:22:03Z

Microsoft games used to be very stable programming. Obviously, here with Minecraft that is not true. I want to know how these people on youtube show very large and complex worlds and not hit the memory cap. How do they do it?

Al 2020-02-19T22:50:51Z

Known bug that was reported a year ago. It hit my world about a month ago and it's a real game killer. Unfortunately there's been no eta for a fix or much feedback in general.

Glitches BitsnBytes 2020-02-19T23:28:57Z

At this point I want my money back. The lack of support and no attempt to find out more on this is beyond incompetence.

Glitches BitsnBytes 2020-02-20T00:53:58Z

I called Xbox, they were a bit more helpful and willing to put some time into this problem. There are a couple of things that were addressed that I would like to know if other people have similar circumstances.

I have one paid account and one account that has a trial license on the same computer. This ID is working off of the paid account. They said this should not cause the problem but I am wondering if it is. I flip flop back and forth between the two accounts and since this id has the trial license I am wondering if it corrupted the file.
I was in beta and Mojang's lack of replies was discouraging and I dropped out. Could the beta somehow corrupted the file EVEN THOUGH I did not access it?
They did not think that the RAM was the issue, we watched the task manager while I ran the game and it did not spike although it used most of RAM.
Does anyone else fit this criteria?

Bilbo6756 2020-02-20T17:50:33Z

this bug is probably the same as mcpe 32501

Glitches BitsnBytes 2020-02-26T14:34:36Z

I believe you are correct. Sadly, that post is almost 2 years old and nothing was done about it. It has now made it out into production. Bug reports on BETA are for them to test out a product beforehand and to work out the bugs so us, the customers, will have a good gaming experience. As far as I see this post is different enough considering this is now in production and has been passed from beta. I have started to complain to Xbox and will escalate this to Microsoft since we are not getting any feedback. I dropped out of beta since they do not seem to respect giving us feedback on the progress of the bug reports. I never let my users out in the wind like this. Part of IT is always updating and giving feedback to the users that are testing a program. If this respect and quality of customer service cannot be given, I have no problem in escalating this issue.

IonicEcko 2020-02-26T14:45:47Z

Hi Glitches,

I’m replying here rather than to your other comment because the 80 people I mentioned your email goes out to are all paying customers like you, not a “team” by which I’m assuming you meant Mojang. This one has less so it seemed a better fit.

The fix for this issue is currently in test in the 1.15 betas so will hopefully roll out with the 1.15 release.

Like you I’m also a paying customer. As are most of the others that help and moderate on the bug tracker. We just volunteer in our free time.

While I understand frustration with a problem this scale I ask that you don’t look for malice in every corner. I work in IT too but I certainly don’t develop a game that runs on millions of diverse devices, was and still is a pioneer for cross platform play and is a completely open sandbox.

Ionic

Glitches BitsnBytes 2020-02-26T17:38:32Z

Thank you. I have felt that we have been forgotten. I will wait patiently for 1.15 as you suggest because I do like playing this game with my nephews and nieces. It is a clean good game that we can all enjoy. I so really appreciate your response, Thank You!

Glitches BitsnBytes 2020-02-26T17:59:28Z

If I chose to volunteer my time, how would I be able to debug such a problem? I think with my experience I could help. The only question is the amount of time I would volunteer. Is this possible?

[Mojang] Mega_Spud (Jay) 2020-09-24T07:37:39Z

Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

If it is, please be sure to include steps to reproduce the problem:

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Observed Results:
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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

[Mojang] Mega_Spud (Jay) 2020-12-21T10:56:52Z

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki