mojira.dev
MCPE-61685

Minecraft Freezes

iPad 5th Generation

iOS 13.3

Minecraft 1.14.1

 

Hello,

I have an issue with Minecraft on my iPad. It was working until today. 

When you launch Minecraft, the loading bar appears and fills up to 3/4 quarters and freezes with no error messages. Have performed the following:

  1. Forced close app.

  2. Relaunched the app and still freezes when the loading bar fills upto 3/4 quarters.

  3. Removed the app and reinstalled and it now appears to be loading as normal.

  4. Restarted iPad, launched the app and again it freezes.

  5. Factory reset the iPad.

  6. Installed Minecraft from App Store.

  7. Launched the app successfully.

  8. Signed into Microsoft Account.

  9. This is where it now freezes - see screenshot attached.

  10. From the screenshot, I cannot press any buttons to continue.

  11. Forced close the app.

  12. Launched the app, loading bar appears to be 3/4 quarters full and it freezes.

It works fine with other iPad but not the other. And they are the same 5th Generation iPad and iOS 13.3

Please can you advise.

Many thanks

Sahid

 

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migrated

Same here! Its booorriing!

migrated

Same here

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I've uploaded the iOS crash log from the iPad. Hoping the team will investigate.

migrated

I have the same problem here on two iPads.  Issue seemed to start with in game crashes yesterday, but now won’t get past the loading screen on both.

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If you have logged it upload the iOS crash logs:

Settings > Privacy > Analytics & Improvements > Analytics Data > Select the Minecraft with the latest date & time stamp i.e. minecraftpe-2020-01-18-103630.ips

Share this file via email and upload to your Jira ticket system. Hopefully the team will see this and investigate.

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Same issue happening today on my iPhone XS and iPad 6th generation. App crashes after sign in. 😞

[Mod] Celesian

Thank you for your report!
However, this issue is a Duplicate of MCPE-61689.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

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migrated

(Unassigned)

Unconfirmed

iOS

iOS 13.3

1.14.1 Hotfix

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