My game won't load anymore and whenever I select a world to load it just crashes on me and says that a software error has occurred, also it doesn't let me sign into my microsoft account. It keeps signing me out of my xbox account, and whenever I resign back in using the link it gives me, and I complete the steps on the website it doesn't let me sign in regardless, and it just shows me the same screen regardless of how many times I sign in, so currently I can't use my skins or texture packs and if I do get into a world, it doesn't even load in my characters and says error loading in character models and gives me the default steve or alex. I'm sorry I'm reporting a lot but I just want to be able to play the game that I paid for
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Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Hi I have also had this problem but to a lesser level. When I am playing in my switch world the game will crash saying a software error has occurred. This is only happening in one of my worlds and it is my survival world that I have been playing on for a while and it makes me nervous when this happens.