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MCPE-62684

Bedrock Marketplace reset (all my items are gone)

I no longer have access to any of the content that I've purchased through the in game store.  When I start the game I'm told that it "failed to load character 1" and none of my purchased items (worlds, resource packs, skin items, etc.) show up.

Comments 2

Please note that there are multiple posts of the exact same bug. The setup of the bug report system indicates that there is a program deciding how important a bug report is based upon how many people vote for it, watch it, and comment on it.

Therefor, despite the multiple reports, this bug is unlikely to be fixed anytime soon as the program doesn't view any of them as high priority.

 

THE ONLY WAY THIS BUG WILL GET FIXED IS IF PEOPLE STOP CREATING NEW BUG REPORTS ABOUT IT AND INSTEAD: FIND AN ALREADY EXISTING BUG REPORT, VOTE FOR IT, WATCH IT, AND LEAVE A COMMENT.

 

If you don't believe me about Mojang using a program to prioritize bug reports, consider this: I haven't bought anything from the Minecraft store since I lost my content. That's about about $10 a month that Mojang isn't getting from me. Given how many people are affected by this bug, Mojang is lot of money. If a human was going through these reports, then it would have been fixed by now.

Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.

For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

dh

(Unassigned)

Unconfirmed

Windows

1.14.20 Hotfix, 1.14.1 Hotfix

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