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MCPE-62705

Minecraft crashes when signing in to Microsoft account (Solved)

When I update my system or game for Minecraft PS4 Edition when signing in to microsoft account and it didnt crash after all

Comments 8

if nothing else works, try deleting and reinstalling the game. i have done that a couple of times when loading was taking forever/account signing in was being broken

i reinstalled 2 times and updated

it still keeps crashing

Hi Zachy and Shaheer,

If you are experiencing this issue, could you please start a Private thread with the following details and assign the issue to me (@khenckel)?

  1. PSN account name

  2. Gamertag (if you have linked your PSN and Xbox Live accounts)

  3. Approximate day and time when you observed the issue

  4. Frequency (does this happen every time you try to sign in, or only sometimes?)

  5. Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?

  6. If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g.  in Xbox App on iPhone/Android/Win10)

  7. Video of what you are seeing

1. leo gettes
2. Minegamer100601
3. i signed in to different devices for minecraft
4. i saw a video and tried that and didn't work

Good morning @khenckel. I can't link microsoft account with ps4 for Minecraf game. I did all the required steps. The account is @juanbautistacangiani and the error occurs every time we try. I saw video and I couldn't either.

Problem solved! it didnt crash after all

zachyboy123456

(Unassigned)

Unconfirmed

PlayStation

7.51

crash

1.14.60 Hotfix

Retrieved