mojira.dev

[Microsoft] Kelly Henckel

Assigned

No issues.

Reported

No issues.

Comments

Hi Chris,

Have you linked your Microsoft to PS4 account?

-Kelly

Hi Zachy and Shaheer,

If you are experiencing this issue, could you please start a Private thread with the following details and assign the issue to me (@khenckel)?

  1. PSN account name

  2. Gamertag (if you have linked your PSN and Xbox Live accounts)

  3. Approximate day and time when you observed the issue

  4. Frequency (does this happen every time you try to sign in, or only sometimes?)

  5. Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?

  6. If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g.  in Xbox App on iPhone/Android/Win10)

  7. Video of what you are seeing