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MCPE-62927

Error -9 and application crash

I haven’t played nor updated for more than 2 months. Today (9/02/20) I’ve started the game and had an update to 1.14.20. On launch there is an account error “there is an error with your account...” with code -9. Marketplace is locked as description said. Shortly after there is crash happening (the software was closed because an error occurred).

crash reproduces in 100% launches after 15 to 30 seconds

Also there was an e-mail from Microsoft about suspicious activity in my account, but I managed to successfully reset password.

using another “clear” nintendo account works fine. But there is obviously no worlds 

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como se resuelve porque yo tambien tengo este error

USERcrosbyman64

This has never happened to me (The "Software Crash" Error), and I have the same device (My account was only used for free downloads).

If your software is still crashing, try uninstalling the software (through Data Management in Settings) and re-install the game (make sure the game card is not in the slot when uninstalling).

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I have a digital download version from the e-shop and already tried to reinstall and reboot system. Crash is still reproducing 😞

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Looks like 1.14.30 fixes the issue

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(Unassigned)

Unconfirmed

Nintendo Switch

9.1.0

crash, marketplace

1.14.20 Hotfix

1.14.30 Hotfix

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