When I try to open the Minecraft app it gets as far as the white screen with the Mojang logo on it and crashes out back to my home screen. This has been happening since Friday 7th February. I have tried restarting my phone, restarting the app etc etc.
The issue started when I was looking at my Xbox live account trying to change my gamer tag. After that I couldn't get in to the app on my iPhone.
Comments 3
I should clarify, it was when I logged her into her xbox live account on her phone that the problem started on both her phone and mine.
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Hi, I have the exact same issue. I tried to sign my daughter up for an Xbox live account and then log her in on her iPhone 6 but it gets stuck on the loading screen and then crashes (closes the app). When I went to try Minecraft on my iPhone X same thing happened. It gets stuck on the loading screen and then crashes.