mojira.dev
MCPE-64250

Uninstalled Minecraft to reinstall it, because it said I did not own it. Now when I go to the store it says I do not own it

I logged onto my Xbox today and saw the new update on it, and played one game for a little bit, then I logged off of that game to Minecraft and it said I do not own it. I restarted my Xbox, turned it on and off, and then uninstalled Minecraft to reinstall it to see if that would help, but now the Xbox store says I do not own it. I heard that you guys already know this, but when I contacted Xbox they said to just send you a report alsoΒ 

Linked issues

Comments 4

Brianna

Did you receive an error code 0x82D40003 after launching the MC game?

I think it is happening to us who received a free Bedrock Edition upgrade promotion from MC Console Edition on Xbox. This free upgrade doesn't get MCBE listed on our purchase history.

Also note: I had a Microsoft support tech actively direct me here to file a bug report with Mojang. He implied others were being directed here too.

Thank you for your report!
We're already tracking this issue at MCPE-64240, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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Brianna Miller

(Unassigned)

Unconfirmed

Xbox

1.14.30 Hotfix

Retrieved