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MCPE-64240

minecraft on xbox1 not recognizing digital license

digital version of minecraft not recognizing license. xbox support says it is a problem with the developer.

Linked issues

Comments 4

Click to launch game and then tells me I don't own it. I have the digital copy. Mine is 1.14.30 hotfix

Same is happening with me, error code is showing 0x803f8007. 

Happened to me last night. Getting error 0x82D40003. Contacted Xbox support and they blamed it on an issue with the lates Minecraft update. I have been playing the most recent update without any issues until last night so I find it odd that I would randomly lose my purchase half a month after a game update goes live.

Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.

For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.

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Kenneth J Michael

(Unassigned)

Unconfirmed

Xbox

1.14.20 Hotfix

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