Since the latest update the game menu will not load so cannot play the game at all, it just shows the scrolling background image.
When force quitting the game and reloading, the error “global resources reset - failed to load” shows and still no menu.
Ive tried various things like uninstalling, hard resetting Xbox and then reinstalling, and even removing all game saves from console with no luck.
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My son is having this same issue. We checked for updates to see if there was a recent release that might address it but he’s on the most recent release.
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Since I’ve posted this I think I have discovered the issue. After the user sync window the game tries to load a webpage which tells you about the new update. If there is internet connectivity issues, the webpage doesn’t load and the game doesn’t proceed to show the menu.
Jarl-Penguin
Thank you for your report!
We're tracking this issue in MCPE-50344, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
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