When I was going to log into MCBE the app was oddly uninstalled so I reinstalled it, when I tried to get to the main menu I get the account error number 9 message and the app would suddenly close/crash. I've tried to uninstall and reinstall the app several times with no luck....Please fix this....
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GoldenHelmet
In my experience Account Error -9 since 1.14.20 is generated just by having no internet connection. It does not usually cause a crash, but you might want to check your connection and XBoxLive sign-in on your device to see if that helps.
Hi Patrick,
Unfortunately we are unable to help with those issues here. For the -9 error, it should mention on the error itself to contact Mojang Customer Support directly. We don't have any access to your account to investigate the issue for you.
The crashes are logged through to Mojang automatically and they investigate them internally.
Best of luck getting your account error sorted.
Ionic