mojira.dev
MCPE-65946

Will not load past "syncing user data" screen

When loading the game, it says "syncing user data" and will not load past that screen. i have been sitting here for over 30 minutes and restarted the game twice.

Linked issues

MCPE-65513 Endless loading when I run the game Resolved MCPE-66244 I cant get to the Menu screen Resolved MCPE-66373 i cant get off the sync screen Resolved MCPE-66396 Sync data problem Resolved MCPE-66397 The game is syncing user data but won't stop Resolved

Attachments

Comments 11

Try signing out of your account and then log in again.

I have tried signing out and re signing in, im going to try to uninstall the beta and reinstall it

im having same issues and signing in and out has not worked, uninstalling and reinstalling has not worked either

Same here – several month of gameplay – gone.

I unenrolled from the beta, THEN uninstalled and reinstalled the game. I didn't have any problems after that but chose to uninstall the beta again anyway.

1 more comments

Been trying to get the game to load for days. Was playing just fine Thursday night and when I tired the next night non stop loading. 

I have turned my whole system off then back on, I then uninstalled the game completely and reinstalled. Only once has it loaded the screen for me to select Play but every time it tried to get me to selected the profile I would then it would just go back. Shut the game off and tired again and went back to the endless loading again. 

Easiest way I found has been no one logged in until after it is launched completely. 

Complained and then it was apparantly resolved , but even now still it continues to give the same problem

 

Hard reset my Xbox and got to the main screen, it seems to be working. 

For anyone having this issue, click "cancel" and wait until the main menu pops up. Then you'll be able to play like normal.

Jazmyn Marr

(Unassigned)

368026

Community Consensus

Xbox

10.0.18363.9135

1.16.0.59 Beta, 1.16.0.57 Beta, 1.16.0.55 Beta, 1.16.0.51 Beta, 1.14.30 Hotfix, 1.14.60 Hotfix

1.16.0.67 Beta

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