mojira.dev
MCPE-68743

syncing user data

basically ive just started playing on console, brought a lucky block infinite pack from the marketplace and now everytime ive tried to load the game i get stuck at syncing user data, have left it open for over an hour and still hasnt changed, have tried deleting and reinstalling the game and hard resetting the console and still at the same problem, very annoyed as just spent money on the lucky block pack and only got to enjoy it for an hour at the most, have tried getting in contact with xbox but no help other then to get in contact with you so i feel like ive been robbed after paying full price for the game on console (already paid for it on pc) and dont want to have to buy AGAIN on switch just to play with my friends.

Linked issues

Comments 2

Thank you for your report!
We're actually already tracking this issue at MCPE-65946, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

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i have tried the what the other link suggested and still stuck on syncing data, ive literally tried everything ive seen suggested and nothing has worked, i can get onto the game with no account signed in but as soon as i try to sign in i get stuck

James long

(Unassigned)

Unconfirmed

Xbox

1.14.30 Hotfix

Retrieved