We had previously downloaded quite a few minecraft maps and mash-ups, but after a while, it said we were running out of space. Then when we closed and reopened minecraft, it would go completely black and unresponsive. A few weeks later, we couldnt access the worlds or the Minecraft marketplace. The only solution was resetting minecraft, losing all purchased worlds and skin packs. After the reset, it was a lot better and we could download and buy maps easily. Quite a while later, we were unable to play the bought maps because we didnt have enough space, leading us to delete almost all worlds. We had purchased quite a few worlds after the reset, and were not happy with losing all of the maps, along with all the money we spent on it.
Related issues
Comments
[Mod] OcelotOnesie
migrated
Thank you for your report!
We're actually already tracking this issue at MCPE-36670, so I resolved and linked this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki