mojira.dev
MCPE-68519

Unable to update realms

So my main issue is I want to download my realm to a normal world, and be able to reupload it. I can download a copy of the realm world, but I can not reupload it. It says "Level export finished successfully" in the top left, and "Failed an error occurred" in the middle of the screen at the same time after uploading the world. It did fail. 

 

On the main screen it says my version is 1.14.30. When I view the backups of the realm it says they are version 1.14.32 if they are within the past 2 days, older than 2 days say 1.14.30. And I can not restore a backup that lists 1.14.32 as the version, but I can restore a backup that says 1.14.30 is the version. 

I checked the store for updates for Minecraft, nothing there, so I uninstalled and reinstalled the game, no change. No matter how many times I try, I can not upload a world to realms that came from a realm listed at version 1.14.32.

Note I also can not close the realm, fails. I don't know anything about how this works, but I hope its just an issue of the game not being able to interpret the files because of a version mistake. Please fix, I am paying for a realm and can not access the features included. 

Related issues

Comments

[Mod] Umija5895M

Thank you for your report!
We're actually already tracking this issue under REALMS-474 so I've requested this report be resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Please don't forget to use the search feature before submitting a bug to see if it has already been reported. The less time we spend linking duplicates means more time testing and confirming the bugs.

Quick Links:
📓 Issue Guidelines – 💬 Community Support Discord – 📧 Mojang Customer Support – 📖 Game Wiki

migrated

Yeah. Sweep it under the rug, its not an isolated case with specific how it works and how it doesnt work regarding a file version. Dont try to reporduce this isolated case, its not like they are paying for a realm or anything. At least not anymore. (Not in the past year actually, was simply trying to trim file size for another person who doesnt know quite as much) but like i said 1.14.32 backups from the realm screen, dont work. In fact and copy of a 1.14.32 wont work either. But every one thats older that says 1.14.30 does work.

Great job mojang i mean microsoft, keep taking that money and giving it to bill.

[Mod] Umija5895M

When we consolidate duplicates into a master ticket it is not "sweeping it under the rug", but instead this provides a place where all of the relevant information can be gathered to focus the developers attention. We "helpers" are just volunteers who help out with this organizing and confirming of bugs. Since there are about 200+ new bug reports every day across all Minecraft projects, the developers will not have time to review them all, especially when many of them are duplicates of prior reports or do not have enough information and so on.

Your information about the version numbers being different could be a very useful clue though about why this is happening, so it would be helpful as noted in my earlier comment for you to add this to the main REALMS-474 ticket.

migrated

(Unassigned)

Unconfirmed

Windows

1.14.30 Hotfix

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