mojira.dev
MCPE-68538

Xbox One X crash results in full power cycle reboot of console.

While playing, the console will crash very frequently. Sometimes within five minutes, sometimes after an hour. Minecraft not only crashes, but it triggers a full restart of my Xbox One X console. I have isolated most variables such as overheating, network issues, corrupt data, etc. and have determined that it is Minecraft that is causing my console to crash. This issue is specific to Xbox One X consoles as I tested against my brothers Xbox One (launch version) and his system does not crash (despite being inferior performance wise.) I have researched online about this problem and many other users also report the same problem and all of them are Xbox One X users! Finally, it's important to know that this problem has existed for quite some time now. Likely, a year or so. So it's not a product if any recent update. Please fix this issue as it makes the game literally unplayable. Thank you.

 

Linked issues

Comments 1

[Mod] Umija5895M

Thank you for your report!
We're actually already tracking this issue under MCPE-53665 so I've requested this report be resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

Please don't forget to use the search feature before submitting a bug to see if it has already been reported. The less time we spend linking duplicates means more time testing and confirming the bugs.

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Benjamin Leo Mercurio

(Unassigned)

Unconfirmed

Xbox

1.14.30 Hotfix

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