when launching the app, the Mojang logo and white background show up only for the app to crash, returning back to the home screen. The loading bar doesn't even show up before it crashed and when trying to restart the device and relaunching the game, it requires for an apple ID despite already being signed in beforehand. what's worse is that after signing in, the game crashes just like before, again, returning back to the home screen.
Even turning off the wifi doesn't help as the device tells you to reconnect to the internet and have access to the app store.
I know this is not the correct thing to do but I having to spam the app for the last 20 minutes with no avail.
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I’ve the same issue too, I can’t get past the loading screen.. tried everything short of deleting the app
To save your files on iPad you have to be running iOS 10 or later. First go to the files app click on On My iPad, click the Minecraft folder, games, com.mojang, find the one that says mincraftworlds and hold on it till the menu pops up, duplicate it, and move it to a different location. When you reinstall the app move the folder to that location deleting the other folder with the same name.
This has been going on for a month and there's no fix yet??? I just downloaded the app and can't play it. If major issues like this take 1+ months to fix, maybe I don't want to play it.
I tried leaving a review in the app store, but the app store wouldn't let me because it said I needed to either buy or download MC first. I did. At the top of the screen, you can see the "open" button, which only appears when an app has finished downloading. Somehow, the app store both sees and doesn't see MC as downloaded on my device. I'm adding this info on this ticket as it might be related.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
I have got the same issue, I’ve tried restarting my iPad both normally and with home bottom+off. Nothing new. It all started after the latest update was installed (1.14.60). I don’t get the login. I only get the Mojang logo up before it crashes.