[MCPE-69460] Am unable to get the free version of any RTX world. It opens my minecraft for windows then just get stuck in the opening screen.

I click the link to get the free RTX world link it brings me to minecraft marketplace where i am prompted to get this item. I click it and it opens minecraft and stays on the Mojang screen before the program closes.

Attachments

2020-04-16 18-02-04.mp4

Comments 6

DrRaccoon 2020-04-16T23:29:37Z

Same issue. Video attached.

[Mojang] Mega_Spud (Jay) 2020-04-17T13:46:25Z

Thank you for your report!

Crashes such as these are logged automatically, and will be looked into further by the development team.

If you need help or support you might like to follow a link below.

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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Bryanne Vega 2020-04-19T19:35:44Z

I'm still having this issue: 1.16.57.0

I go to the NVIDIA website, click on GET ITEM (resource pack) it opens minecraft but the page stays white. After a while, it says that there is no app that can open that link.

Nathaniel 2020-04-19T20:43:47Z

I was able to fix the issue. After selecting the RTX Beta you will need to uninstall Minecraft for Windows 10 and reinstall it. It will update the beta and in the Marketplace in the game you will be able to download the maps.

Bryanne Vega 2020-04-20T00:02:34Z

I was quickly able to resolve the issue based on your feedback and I'm enjoying 60fps~ Ray Tracing on my laptop!

Thank you very much!

Bryanne Vega 2020-04-20T00:03:12Z

PS: Developers should update the non-beta client to let the user know somehow that the link is not intended to that particular client.