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MCPE-69836

Nintendo Switch Market Place Puchases can't be downloaded - "Not Enough Space" message

My son has bought minecoins to purchase mods from the Market Place on his Nintendo Switch version of Minecraft.  He has successfully purchased and downloaded a few mods with no problem, but the last two purchases he made can't be downloaded and come up with an error saying "Not Enough Space - You do not have enough space available on your device to download the Alex Da Noob - Survival World".  We have 13.9GB available on the console and 109GB available on the microSD card, and the game has been moved to the microSD to try and help.

 

I have tried googling a solution and can see numerous people with the same issue going back over a year but no solutions offered.  Can you either resolve or let me know how I can get a refund for these mods that he can't use?

 

Thanks for your help.

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Comments

[Mod] OcelotOnesie

Thank you for your report!
We're actually already tracking this issue at MCPE-36670, so I will resolve and link this ticket as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

To request a refund, please contact Mojang Customer Support directly.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – 📖 Game Wiki

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Unconfirmed

Nintendo Switch

v1.14.60

1.14.60 Hotfix

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