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MCPE-75021

Bug with signing into my Microsoft account on Minecraft PS4

When I put the code in to login to my Microsoft account it saids on my device you can  safely close this window but then on my PS4 after a few seconds it saids an error has occurred in the application.

the first one is what it said on my PS4 after a few seconds 

The second screen shot is what it said on my device 

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Comments 9

Hi Kyle, can you please provide:

  1. PSN account name

  2. Gamertag (if you have linked your PSN and Xbox Live accounts)

  3. Approximate day and time when you observed the issue

  4. Frequency (does this happen every time you try to sign in, or only sometimes?)

  5. Have you signed in successfully before on your Playstation? If you have a friend with a different Playstation console, are you able to sign in on their console?

  6. If you have linked your Xbox Live account and PSN, can you sign in with this account on a non-PS4 device (e.g.  in Xbox App on iPhone/Android/Win10)

  7. Video of what you are seeing

@khenckel
 
it happens every time I try to sign in to Minecraft on my PS4 but it’s only on the PS4, but  on my iPad I can sign in it’s just my PS4 and I don’t have any friends unfortunately so I don’t know if it signs in on their PS4 ether sorry and what is an PSN please? 

also this bug has been here for a while now and it’s absolutely ridiculous And I would like to save my world on there Incase you know I accidentally delete something a least it’s saved in my Microsoft account you know can you please try and fix this issue as soon as you can please and can you please respond back to me please just so I know you seen it thank you very very much for your help I really really appreciate it

@Microsoft Kelly Henckel did you see what I said about the bug

@Microsoft Kelly Henckel has this bug been fixed yet

@Microsoft Kelly Henckel have you seen my comments about the PS4 issue I’m having

@khenckel have you seen my comments about the PS4 issue I am having

@khenckel it now logs in but then after a few seconds it goes out of the application saying an error occurred

@khenckel the bug is still not fixed yet I mean it signs in but after like 5 seconds it goes out of the application saying an error occurred this bug is very very annoying now

Thank you for your report!
We're tracking this issue in MCPE-58464, so this ticket is being resolved and linked as a duplicate.

That ticket has already been resolved as Fixed. The fix will arrive in the next version or is already included in the latest development version of the game, you can check the Fix Version/s field in that ticket to learn more.

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Kyle Edwards

(Unassigned)

Unconfirmed

PlayStation

7.50

1.14.60 Hotfix

Retrieved