My 8 year old purchased City Life 2 and it crashes as it's loading every time he tries to open it. He purchased it a week ago. Can he get his money back, please?
My 8 year old purchased City Life 2 and it crashes as it's loading every time he tries to open it. He purchased it a week ago. Can he get his money back, please?
Thank you for your report!
We're actually already tracking this issue at MCPE-78030, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
You will need to contact Mojang Customer Support to request a refund.
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