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MCPE-81901

Minecraft won't load

I can't load minecraft. When ever I try to the screen just becomes white and stays like that until I close the app and the only way it let's me play Is if I uninstalled the game and install it again. But when I go into the game after i install it again it will work until I close the app then I have to redo that process again. I tried leaving the beta I was able to but I still had the same issue, I cleared my cache for minecraft still didn't work. I've reset my phone, I play on a Samsung Galaxy S9 I had minecraft since 2018 and this is the first time I've ever had this issue.

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However, this issue has been temporarily closed as Awaiting Response

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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

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Keith Dampier

(Unassigned)

Unconfirmed

Android

Android 10

1.16.0.64 Beta

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