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MCPE-84328

Impossible to go to Minecraft shop since few weeks

Hello.

I am using Minecraft on PS/4 since months with a Microsoft account linked.

Since few weeks it is not possible to go to the Minecraft shop and neither to modify my profil, and I cannot create a new world with the ressource pack that I have downloaded before. The game tells me to connect to PS network (that I have never had).

I had to change my Microsoft password, but the game does not asks me to modify it (always requires to connect to PS network).

Comments 4

Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

If it is, please be sure to include steps to reproduce the problem:

Steps to Reproduce:
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Observed Results:
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Expected Results:
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If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

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Thank you for your report!
However, this issue has been temporarily resolved as Awaiting Response

Is this still an issue in the latest version?

If it is, please be sure to include steps to reproduce the problem:

Steps to Reproduce:
1.
2.
3.

Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

Quick Links:
πŸ““ Issue Guidelines – πŸ’¬ Mojang Support – πŸ“§ Suggestions – πŸ“– Minecraft Wiki

StΓ©phane

(Unassigned)

Unconfirmed

PlayStation

1.14.60 Hotfix

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