My ps4 based disc copy of minecraft will not open worlds. I have tried to make worlds, convert worlds, reset the ps4, delete minecraft and reinstall, check system software version, etc, but it crashes. I use no texture packs or behavior packs. People who use digital copy dont seem to have the bug though. Please get back to me on this mojang, so minecraft is playable again.
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Also I can show a video of the error, if needed

Also I can show a video of the error, if needed

Does your PS4 still freezes to this day?

Does your PS4 still freezes to this day?

Is this still an issue in the latest version? If so, can you add it to the affected versions?

Is this still an issue in the latest version? If so, can you add it to the affected versions?

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki