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MCPE-85391

Xbox One Stuck On Launch Screen

Occasionally the game will become stuck on the launch screen when trying to open it on Xbox One. The white screen with the 'Minecraft' logo appears and the loading bar only goes halfway and doesn't load any further. Sometimes it does take a few minutes and the game loads up fine, but other times I leave the game for 30 minutes and it still hasn't loaded and I cannot access the game at all. This was affecting 1.14 and still happens in 1.16.

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However, this issue has been temporarily closed as Awaiting Response

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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

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Zack Blue

(Unassigned)

Unconfirmed

Xbox

1.16.0

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