Whenever we are playing in split-screen on our realm, player two is always named 'Steve' and connected via LAN rather than having our Microsoft account details. This means that player 2 can't access their purchased skin items or custom skins, and cannot be given moderator privileges. On a normal multiplayer world it shows their name as it should be, but player two still does not have access to their skins or purchased cosmetic items. This issue has been happening since the bees update.
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I have the same issue too...
[Mojang] Mega_Spud (Jay)
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
[Mojang] Mega_Spud (Jay)
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you individually.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
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I have this issue
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I have this issue
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It's not a service outage issue for sure, it's been like this for months
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It's not a service outage issue for sure, it's been like this for months
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I'm seeing this issue as well. very annoying hour hours of setting up Nintendo family accounts and Microsoft family accounts with all the correct permissions.
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I'm seeing this issue as well. very annoying hour hours of setting up Nintendo family accounts and Microsoft family accounts with all the correct permissions.
I have the same issue too...