With the newest update we not only have a problem with not being able to use split screen, but as soon as the update installed all worlds disappeared, and now when "save and quit" is pressed it goes to a red screen and the world disappears. The world naming bar also only allows 30 out of 42 letters, and doesn't accept the additional letters that it used to when multicolored letters were used, so they cannot recreate the same worlds. This cannot be solved by accessing the worlds online, as home internet is way too expensive here, and the hotspot from my phone is unreliable.
Comments 2
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
To make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki