Upon loading Minecraft, the first screen has the
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"Sign in to 'Playstation Network' "Â button on the bottom left.
Pressing this does nothing.
My profile won't load, and my realms are unavailable.
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I have deleted Minecraft from the PS4 and deleted all the save data, and re-downloaded from PSN.
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I'm a PS+ member, up to date, and all other games and online features are working correctly.
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If I choose "Find cross-platform friends" , I can get to a screen that takes me to https://aka.ms/remoteconnect but trying to link this results in an error screen.
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" We tried to sign you in to your Microsoft Account, but something went wrong. "
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Please tell me how I can get this resolved.
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Comments 3
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
Is this still an issue in the latest version? If so, can you please add it to the affected versions (or mention it if you are not the reporter).
Also, just a reminder, to make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
Steps to Reproduce:
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3.Observed Results:
(Briefly describe what happens)Expected Results:
(Briefly describe what should happen)
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
This is also affecting me, and I have also performed the following steps:
Go into Settings -> Application Saved Data Management - Delete all Minecraft data
Tried L1+L2+R1+R2+Options+Touch during start
Completely uninstall & re-install Minecraft (along with deleting All data)
Tried restoring all licences (Settings -> Account Management -> Restore Licences)
It seems that, randomly, it does allow me to sign into the Playstation Network, and then will allow me to sign in to my Microsoft Account, however, after a while it stops loading my player character (I just get given the standard 'Steve' model), and then will no longer sign back in to my Microsoft account, and then starts to complain that I need to sign in to my Playstation Account, and I'm back at square one.