I'm new to minecraft and since I've had the game I had to delete and reinstall the game once already caise of it getting stuck at the Mojang screen. Now I have the issue of it getting stuck at the Minecraft screen and it won't load my game. It's really frustrating. The skin packs keep popping up on my profile too even though I don't use them it defaults to these characters when I play the game and I can't change it back. Do I really have to reinstall again????
Comments 4
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
If you feel this is still a valid issue in the latest version, then please update the ticket accordingly and ensure that it follows the Issue Guidelines including clear steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
If you feel this is still a valid issue in the latest version, then please update the ticket accordingly and ensure that it follows the Issue Guidelines including clear steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki