I cannot renew/purchase realm plus.
There is nothing wrong with my internet connection.
Thank you for your report!We're actually already tracking this issue at REALMS-4332, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki
Reporter: Tina Tang
Assignee: (Unassigned)
Created: 2020-07-13T14:37:04Z
Updated: 2025-04-18T03:59:06Z
Resolved: 2020-07-13T16:10:17Z
ADO:
Confirmation Status: Unconfirmed
Platform: Windows
OS Version: windows 10
Labels:
Affects Versions: 1.16.1
Fix Versions:
Retrieved 2025-09-15T08:07:33Z
Thank you for your report!
We're actually already tracking this issue at REALMS-4332, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki