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REALMS-4332

"Your device lost connection to the store..." Cannot purchase Realm

The market description does not show a price. When attempting to purchase, it says "Store Connection Lost".

Linked issues

MCPE-86348 Connection Issue Resolved MCPE-87108 Cant purchase relam subscription Resolved MCPE-91471 Cannot purchase Realm Plus Resolved MCPE-165192 Realm Creation Not Working Resolved MCPE-165783 Can't renew Rhelms Resolved

Attachments

Comments 24

Guillermo J Colom

As a work around, I managed to purchase the realm using the iphone version of the game.

Jonathon Price

Same issue - any chance we will be getting a fix anytime soon?

 

Jonathon Price

Its like the windows version doesn't know how much it costs.  In the description it says "You will be billed [...]/month" instead of "You will be billed $7.99/month"

 

Scott Cammaroto

Issue persisting.

We're seeing the same issue.

14 more comments

For what it's worth, this issue appears to be specific to the Windows 10/11 client. I was able to successfully create and manage a Realm via Android (same version: 1.19.41)

Running into this issue for a month now, on a laptop and PC both running windows 10. Minecraft version 1.19.51.

Tried relogging and rebooting several times, to no avail. Starts to get pretty frustrating as a really want to play together with some people.

Currently experiencing this on PS4 & PS5 in Canada. v1.19.70

Just got the update for the 2.60 client. Did not fix this issue.

Mojang please fix bug.😭

Guillermo J Colom

(Unassigned)

Community Consensus

Bedrock

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