mojira.dev
REALMS-4513

Purchasing Realms

I went to purchase a 2 player realm and I get an error message reading "Your device lost connection to the store and we can't confirm this offer is still available. Please check your internet connection or try again later." I restarted my PC and the Microsoft store works.

Linked issues

Attachments

Comments 2

This is also happening to me, trying to purchase a Realms Plus subscription. I've tried on multiple PCs. Does not seem to be affecting Nintendo Switch.

As with the submitter's comment, I have rebooted multiple times, and on all PCs where I've tried this the Microsoft store works just fine.

[Mod] Umija5895M

Thank you for your report!
We're tracking this issue in REALMS-4332, so this ticket is being resolved and linked as a duplicate.

If you would like to add a vote and any extra information to the main ticket it would be appreciated.

If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.

Quick Links:
📓 Issue Guidelines – 💬 Community Support – 📧 Customer Support – ✍️ Feedback and Suggestions – 📖 Game Wiki – 📖 FAQs

migrated

(Unassigned)

Unconfirmed

Bedrock

Retrieved