So basically, whenever I launch minecraft, my selected skin changes to an alex. This happens both on iOS and Win10 edition. It says at the top when I launch the app "Failed to load character (number). You can reload it from your profile.) I have reinstalled the app on both devices but the problem is still occuring.
This happens many, many times when I launch minecraft either OS. Hopefully you will be able to fix this. (the screenshot I attached is from Win10 edition.)
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[Mod] OcelotOnesie
Thank you for your report!
We're actually already tracking this issue at MCPE-55968, so I will resolve and link this ticket as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
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