Minecraft: Windows 10 Edition keeps showing the "Your device is no longer supported message", even though my Graphics card can indeed support Minecraft.
The help states that my graphics card (which is an NVIDIA Geforce 8400GS) must be able to support DirectX versions 11 or higher. My graphics card has DirectX 12 on it.
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Is this some kind of visual glitch, or does my computer need to be updated in some way?
Thank you - Bill
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Hi, your graphics card has a feature level of 10_0 - which means that the hardware only supports the features that are mandatory with DirectX 10.
Does this mean that devices with graphics cards with 10_0 feature level will not be supported even if it says they have DirectX12?
Please follow the instructions in my comment on MCPE-92963 regarding DirectX Feature levels (as the screenshots provided on this ticket are showing the DirectX driver version)
I also get this message. According to the DirectX Diagnostic Tool on my laptop it has DirectX 12
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