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MCPE-93041

When loading game, black screen with error message "The software was closed because an error occurred" Can't get past that message to see if there is a corrupted file or data.

Black screen.  Error message....can't get past the message.  

Comments 4

Is this still an issue in the latest version? If so, can you add it to the affected versions?

Please try and use the following template:

Steps to Reproduce:
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Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Is this still an issue in the latest version? If so, can you add it to the affected versions?

Please try and use the following template:

Steps to Reproduce:
1.
2.
3.
...

Observed Results:
(Briefly describe what happens)

Expected Results:
(Briefly describe what should happen)

If your ticket does not look like the example given here, then it's likely to be closed as incomplete.

This ticket will automatically reopen when you reply.

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.

For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.

Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki

Karen Lempea

(Unassigned)

Unconfirmed

Nintendo Switch

black-screen, crash, error-message

1.16.1, 1.16.21, 1.16.20, 1.16.40 Hotfix

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