A message popped up when i opened windows 10 edition that said "this device is no longer supported". I read all of the more info and this is supposed to happen to old mobile users, but this message popped up on my newer laptop which can run directX 12.
Linked issues
duplicates 1
Attachments
Comments 7
@unknown Your card has a feature level of 11 (not 12), but that should not be causing the issue as well.
Please follow the instructions in my comment on MCPE-92963 regarding DirectX Feature levels (this is a possible duplicate of MCPE-92963)
Thank you for your report!
We're tracking this issue in MCPE-92963, so this ticket is being resolved and linked as a duplicate.
If you would like to add a vote and any extra information to the main ticket it would be appreciated.
If you haven't already, you might like to make use of the search feature to see if the issue has already been mentioned.
Quick Links:
📓 Bug Tracker Guidelines – 💬 Community Support – 📧 Mojang Support
📓 Project Summary – ✍️ Feedback and Suggestions – 📖 Game Wiki
-- I am a bot. This action was performed automatically! If you think it was incorrect, please notify us on Discord or Reddit
I get this on my Microsoft Surface Pro X as well, which also supports DX12. See MCPE-93371