For some reason, only on PS4 (Pro or Base), an issue occurs when downloading a Custom addon (not a marketplace addon) when PC or any other platform capable of hosting Custom addons on a world, cause the download to freeze or get "stuck" at a percentage. We have already left the game running in the background when it freezes or gets stuck but nothing changes and the game stays like that for several minutes or hours. This issue does not occur whatsoever on any other platform such as Switch, Xbox, and Mobile. We have tried downloading different addons onto the PS4 but the issue still occurs no matter the type of addon it is. Please look into this. This did happen on 1.14 as well but not as bad as it is now. The website we used to download custom addons was mcpedl which host custom MCPACK file addons. Thank you.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response
To make your bug report as effective as possible, please try and include the following steps to reproduce the problem:
If your ticket does not look like the example given here, then it's likely to be closed as incomplete.
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki