I can't redeem my Earth Skin for some reason, when I press "Free" or "Gratuit" (Gratuit mean Free in French language) for buying my free redemeed Earth Skin, it's say I have a problem of connection. I tried on Windows 10, it's doesn't work. Even on iOS Device didn't work.
For some reason, it's look like you can download for people that doesn't either redeemed but we still can't have the Earth Skin. I can send you proof but I don't know if it's a good idea to send my ID code in public.
And I guess Minecraft don't check anymore if you have redeemed the code to let you buy the Earth Skin that may be bad for those guy that already redeemed their code.
For other question:
My iPad isn't jailbroken anymore and for Windows 10, I didn't install any illegal .XAPP that may be hiding a virus or something.
I can buy free marketplace really fine. Except for Earth Skin.
Yes, I redemeed the code with my Microsoft account linked with my Xbox Gamertag profile.
My Wi-Fi is fine and I don't have any VPN activated or any sort kind of Wall Protector.
I tried with this shorcut link for Minecraft that may help you (Open your browser, paste the shorcut link for Minecraft and run like a website.)
minecraft://openStore/?showStoreOffer=0c77040a-abb6-4938-963d-5a8e9872c85c
Thank you for your report!
Issues such as these are often due to a temporary service outage, and should be back up and working again soon. Please keep an eye out for messages from @MojangStatus on twitter for the latest status updates.
For any issues with your specific account or billing, you will need to contact Minecraft Customer Support directly, who will be able to advise you further on an individual basis.
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