I’m unable to sign into my Microsoft account on my Nintendo switch, it always comes up with “Failed to log in, Oops! Automatic sign in has failed. You will have to manually sign in again to access your Microsoft account.” I have tried closing the game multiple times and even deleted the game and still nothing has worked, also after the pop up message it is stuck on “Signing Into Microsoft Account” I have waited for half an hour and still no sign in. and has started since the 1.16.20 update. Btw this has also happened to one of my other friends on his Nintendo switch.
To reproduce just close the game and go back on.
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Whenever I try to log in it tells me that it accidentally log into a wrong account and then try again and it either won't sign in at all or continuously loads without ever logging in. If I sign out of microsoft it will let me play, but not with my friends or online. Just in the saved to my device areas.
Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
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Thank you for your report!
However, this issue has been temporarily closed as Awaiting Response.
Is this still an issue in the latest version? If yes, can you please add it to the affected versions (or mention it if you are not the reporter)?
This ticket will automatically reopen when you reply.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki
Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
For any account or purchasing related issues, please contact Minecraft Customer Support directly, as we cannot assist with those here at the bug tracker.
Quick Links:
📓 Issue Guidelines – 💬 Mojang Support – 📧 Suggestions – 📖 Minecraft Wiki