so i have downloaded the game 4 or 5 times from the microsoft store trying to fix this. updated my computer and all my drivers. everything. and i cannot fix this.
the game loads up perfect every thing can be clicked on without issue until i try to sign in. that bottom left sign in button on the screen makes me crash every time. i have bought in game content on that account and spent countless hours playing and all of a sudden this happens. i literally dont use this computer for anything but to play minecraft. please help me. i called microsoft and they sent me to you.
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sooooo i actually got this fixed by a microsoft trouble shooter. knew exactly what was wrong. after talking with 3 people there the first 2 not knowing what they were doing.
https://www.microsoft.com/en-us/software-download/windows10
they had me download this link that re installs windows 10.
make sure you download it as a iso file and launch it from your desktop. it will install and fix all errors in your system and update all your updates you think you might have gotten but really havent. it gets your drivers and graphics cards. and it fixed every app i had crashing. and there were a few.. but if your xbox apps arent working either this will fix your issues!!!!!
if your xbox apps arent working its because something didnt update properly in your computer. and if any of them crash this will fix your minecraft.
but everything i had going wrong in my pc was fixed after this. highly recommended. just remember to download on your desktop as an iso file like its going to get printed to a disk. and launch it from there. you wont need a disk. just dont click print on disk. print on disk later or something was an option.
good luck with your future problems and fixes. thanks for no help mojang. hopefully i can help someone who is having this same problem.
my minecraft works!!!!
Am having the same/similar issue. Game gets to title screen and crashes, regardless of what I do. Uninstall/reinstall didnt work. Restored laptop to factory settings and started again, still no fix.