The first time I went in, it was lagging insanely. And it worked for a while then whenever I drove somewhere, the vehicle moved at one frame a second. Then, it finally froze. I did a hard restart on my Xbox. I thought it was their fault, but it was Minecraft. I went in it again and I started moving to a nearby dock for a mission, and it froze again. The third time I stood still for five seconds and before I could move, it froze again! You need to fix this... people have gone crazy for this pack and I am really disappointed that it won't work.
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Cleaning up old tickets: This ticket had been set to 'Awaiting Response', but has not received a response from the reporter (~3 months+) so is being closed as Incomplete. If you feel this is still a valid issue then please comment, or create a new ticket following the Issue Guidelines which includes steps to reproduce the problem.
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Is this still an issue in the latest version, and does it still occur if you create a new copy of the world?
If it is still an issue, could you please provide a copy of the world save?
On Windows 10 you can use the Export world feature.
On Android or iOS you need to use a file explorer to navigate to Device storage > games > com.mojang > minecraftWorlds
On Xbox or Switch the only way is to upload it to a Realm, and then download the world on Windows 10 or Android/iOS. (Please do not purchase a Realms subscription just to provide a world to us - but if you have a Realm already this may be a viable option if you wish to do so.)
If the world is larger than 10MB you can upload the world to OneDrive or a similar file sharing site, and then share the link.