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MCPE-97865

"This device is no longer supported" shows up but I'm on Windows 10 PC

Resolved
Invalid
0

{{When I went to play Minecraft as usual *_( On another device as my main device crashes every time and I already did a bug report about that)_* I got a message saying that my device is no longer supported, which means I can't play multiplayer, server and more. But the thing is, I am not playing on *Gear VR*, and I am playing on *windows 10 PC* not *Windows 10 Mobile*, I am on *windows* not on *Android devices with less than 768MB of RAM* or *iOS devices running iOS* *10* or below. Long story short, I am on *Windows 10 PC.*I am also on *DirectX12*. So why did I get this message ?}}

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Comments 16

What graphics card do you use?

I use Intel (R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)

 

This is invalid. Your system is outdated. Those internals were released in 2008.

Windows 10 computers with graphics cards that don't support Direct X 11 - like this Intel Q45/Q43 chipset - are also discontinued.

So I need a newer graphic card...

6 more comments

Scroll to the next page. What GPU do you use?

  I have Intel (R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)  GPU

 

[media]

You don't have one, that's your issue.

Works as intended! It appears you are using integrated graphics, which don't support DirectX 10.1 or newer.

As others have mentioned, unfortunately your device does not support a high enough version of DirectX.

Please see https://www.minecraft.net/en-us/article/important-news-regarding-minecraft-mobile for more information.

AbodoMc

(Unassigned)

Unconfirmed

Windows

Windows 10 version 2004, OS build 19041.450

1.16.20

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